the Services we offer
No two strata schemes are the same, and you need a strata management company with the knowledge and experience to guide you through this challenging environment. Strata Town is committed to delivering he highest levels of efficiency and professionalism.
RESPONSIVE
Strata Town is committed to being responsive to the needs and concerns of our lot owners.
We understand the importance of addressing issues and concerns in a timely manner and resolving them with urgency to prevent minor problems escalating into larger issues.
▃ Perth-based highly qualified team
▃ Live status updates of owner requests 24/7
▃ Council of Owners online approvals
TRANSPARENT
At Strata Town, we understand the value of transparency in strata management, and are committed to providing complete transparency throughout all operations and decision-making processes.
Our Town Square software platform holds us accountable for our actions and decisions, ensuring we act in the best interest of your complex.
▃ Online access to strata scheme financials
▃ Insurance documents
▃ House rules and by-laws
▃ Reserve fund levy forecasting
▃ Upcoming action calendar (regular maintenance, repairs, compliance)
▃ Review and approve work orders
PROACTIVE
We understand that being proactive is more than just preventing problems before they arise and minimising disruptions. If maintenance is not prioritised, this directly affects your property value.
Strata Town provides guidance in setting up a maintenance plan and assists the Council of Owners in budgeting for upcoming repairs.
▃ Actioning 10-year maintenance plans
▃ Perth’s best AGM experience
▃ Stress-free online/in-person meeting options
▃ Free scheme health-check and task prioritisation at onboarding
▃ Goal setting for short/long term budgeting
RESIDENTIAL
At Strata Town we have an extensive understanding of the challenges that individuals living in strata properties encounter.
These can include a lack of privacy, conflict with neighbours, utility sub-metering, noise, pets and parking.
The maintenance and repair responsibilities within a strata setting can be confusing and overwhelming.
Fortunately, our team has decades of experience in navigating these complexities, and is here to offer assistance and guidance. This includes a review of all contractors to ensure quality standards and market rate pricing.
MIXED-USE
When businesses operate as part of residential buildings it can be complicated. Particularly noise, odours, rubbish disposal, parking and ensuring all parties adhere to the scheme by-laws.
Our team have extensive experience operating multiple budgets within a strata scheme to accommodate residential and commercial requirements.
Effective communication and experienced strata management creates harmonious coexistence between businesses and residents. The Strata Town team have experience managing the the largest mixed-use complexes in WA.
COMMERCIAL
Maintaining effective relationships with other businesses, the strata council and building tenants is crucial for the successful management of a retail or commercial strata complex.
However, this can be challenging if owners are located overseas (complicating communication and decision-making processes), along with inadequate parking and signage by-laws.
To overcome these and other challenges, it is necessary to have strong communication skills and a collaborative approach to problem-solving, in addition to careful planning and organisation.
TOWN SQUARE
Has been built for WA... and that includes you!
App & web access- Consolidated communications
- Task updates with audit trail
- Live financial feed
- Electronic voting
- Online meetings
- Contact management
- Compliance register
- Quote & invoice approval
- Work order management
- Supplier compliance
COUNCIL OF OWNERS
- RISK MANAGEMENT
- EDUCATION AND TRAINING
- SECURE COMMUNICATIONS HUB
- GOVERNANCE AND COMPLIANCE
- COST CONTAINMENT EFFORTS
- PRIORITY ELECTRONIC RESPONSES
REVIEWS
Excellent service / prompt, responsive and friendly / very good follow up communication / outstanding – Nigel
Incredibly grateful / patience and professionalism – Jenny
Super helpful / breath of fresh air / explaining things clearly – Laurence
Professional and friendly – Glynis
Super responsive and always available – Phil
All in attendance thought highly of your calm demeanour and obvious experience – Melanie
Having all scheme communications in one place (Town Square) is a game-changer! - Rachel
YOU DON’T HAVE TO WAIT FOR YOUR AGM TO MOVE TO STRATA TOWN.
- 01.Connect us with a council member for your complex (if that’s not already you).
- 02.We do the rest! We handle all the technical stuff and get you onboard quickly and easily.
- 03.Relax and enjoy your new strata experience.