Maintenance Request - STRATA TOWN - Management Reimagined - Transforming the Strata Experience in WA

Maintenance Request

Broken fence? Water leaking? Report your maintenance issue to Strata Town.

Please, identify yourself. I am...

Are you already on Strata Town records?

Yes. I have previously updated my details with Strata Town.

No. I will update my documentation below.

Please upload your Property Management / Sales Agreement

Choose File

First Name

Last Name

SP Number (If known)

Unit number

Address

Address Line 1

Address Line 2

City

Post Code

Phone Number

I would like to report:

Where in the property is the issue/damage located?

When did the issue/damage occur? If unknown, when did you first notice?

Please, upload photos or documents related to the issue or damage you would like to report:

Choose File

Name of onsite contact

Onsite contact Email

Relation of the onsite contact

Onsite contact number

Please select if applicable

I already contacted a contractor to attend.

I would like to make an insurance claim.

The maintenance request is as a result of a crime.

If you have already contacted a contractor to attend, please provide the contractor details below and upload the contractor report or invoice. If a reimbursment is applicable, our team will contact you to advise of the next steps.

To proceed with your insurance claim, our team will contact you to advise on the next steps. Please note, this form will assist you to compile the information most insurers will require to resolve your claim situation; however, aditional forms might be requested by your insurer company.

In case of loss, theft or damage as a result of a crime, please provide details below of the event causing the damage. If you have reported the incident to the Police, please provide the Police Report number, station & officer details. Upload the police report below if any.

Additional information:

By clicking the Submit button below, I hereby consent to Strata Town using the personal information I have provided on this form for purposes of processing my request and in accordance with the Privacy Act 1988.

Where I have completed this form as a representative of another person, I confirm that person has authorised me to disclose their personal information included on this form and for that information to be used for purposes of processing their request and in accordance with the Privacy Act 1988.