POOR SERVICE AND OLD SYSTEMS HAVE MADE STRATA A DIRTY WORD.
We’re using innovation and better experiences to change that.
RAC members save 15% OFF strata management fees.
SETTING A HIGH BAR IN
FULL-SERVICE STRATA MANAGEMENT.
ACCESS REIMAGINED.
You shouldn’t have to chase down a Strata Manager! With direct access to Town Square, you get the keys to:
▌Insurances
▌Financials
▌Levy notices
▌Service requests
▌Status updates
▌Property information
▌By-laws/house rules
▌Connect with our team!
TRUST
REIMAGINED.
Our Town Square platform automates checks and balances, so our team earn your trust and are held accountable for the highest quality of management.
You deserve (and we provide) a level of visibility and transparency unheard of in the industry, including:
▃ Accounting reports
▃ Bank balances
▃ Where your money is spent
▃ Building health dashboard
▃ The status of scheme tasks
LESS TALKING, MORE ACTION-ING.
The Strata Town tech and team allow us to make one-of-a-kind guarantees.
▅ Every interaction is important to us and we will always be professional, respectful and courteous.
▅ We commit to commencing actions within two business days. Emergencies will be actioned as soon as possible.
▅ Work orders and quote requests are issued within one business day, emergencies are attended to immediately.
▅ Notices and agendas for general meetings will be issued 16 days prior to the scheduled meeting date.
▅ We believe the development of our people is vital in this fast-paced industry and commit to ongoing education, ensuring we are the most knowledgeable team in strata.
▅ Perth based strata management team. You'll never be sent over East or overseas.
▅ Your Annual General Meeting will be scheduled within three months of the end of your financial year unless otherwise instructed.
▅ AGM minutes will be issued to the council within two weeks of the meeting.
REVIEWS BY PEOPLE LIKE YOU.
No matter how uncomfortable your strata situation may be, it is not unique.
Perth, we've seen it all, and have helped our valued clients through every situation. Read about it in their own words.
A big thank you to Clinton and the team at Strata Town for helping with our Strata. They have assisted me at a particularly challenging time and I am incredibly grateful. I’d like to thank Jessica for her patience and professionalism in pursuing the task and her helpful and supportive advice.
-Jenny
I have experienced excellent service from Strata Town over the past year. On a number of general issues affecting our strata they have worked professionally on matters requiring attention. I have found them to be prompt, responsive and friendly with very good follow up communication. On an urgent matter concerning my unit they had it repaired within the day – outstanding. Keep up the good work.
-Nigel
Fantastic service. We changed strata management to get a better more professional and efficient service. From day dot Strata Town have been super helpful. We had a pretty challenging time with the previous management. Strata Town have truly been a breath of fresh air. They’re happy to give you the time you need to talk to them, explaining things clearly. And answering emails and phone calls in a timely manner. If you’re having a tough time with your strata management, I’d strongly encourage having a chat to these guys.
-Laurence
I have really enjoyed working with the Strata Town team, I’ve found them to be super responsive and always available – happy to recommend.
-Phil
Jessica at Strata Town has been very attentive and takes the time to keep agents up to date with maintenance, keep it up.
-Harvey
I am part of a strata situation and we needed to find another Strata business to manage us. We met with Strata Town and we treated with respect and they were able to save a lot of stress to us all. Thank you so much, there is nothing too hard for you to do. I recommend anyone looking for Strata management situation to use STRATA TOWN. Thank you soooo much.
-Leesa
The service we now receive from Strata Town is excellent. Issues are dealt with quickly and efficiently, maintenance of the complex is handled effectively with appropriate levels of consultation with the owner’s council and communications are clear and timely. They have turned around the business and are well deserving of a 5 star rating.
-Mark
Jessica has always shown a professional approach and friendly manner dealing with any queries or concerns that we as owners would have.
-Glynis
WE LOVE TECH, BUT WE’RE NOT ROBOTS.
Our Town Square software platform is just one part of the genius that is Strata Town.
Behind the code you'll get to know our team, who live right here in Perth like you.
A team with decades of experience and a passion for getting things done.
Take a peak at the team ensuring your scheme operates like a well-oiled machine
We think they're positively the best people in the stratasphere. 😉
FAQ's
At Strata Town there are no silly questions! Strata can be a confusing space. Here are some answers to common questions we get asked by our new clients.
AWARDS AND AFFILIATIONS
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